We have a three-part technology to defend against chargebacks. Using our technology frees you up to concentrate on your business and keeps up your merchant account so that you can grow your business. There are three distinct places in the life of a chargeback when we can stop it all together or prepare a defense on your behalf: before it happens, once a chargeback is coming, and defending a chargeback once it happens.

We are directly integrated with banks and merchant services, allowing us to track down a dispute and take a pro-active approach to solving a problem before it turns into a chargeback. By taking prompt action on notifications (also known as media requests or requests for information) and making sure the banks have received our communications, we can help you avoid chargebacks.

Once there is an actual chargeback to your account we use available tools to take massive defensive action. The main tools we have to work with are documents and time. Defending chargebacks is a matter of quick and thorough communications with all the banks involved.